Sinch launches KakaoTalk in its Conversation API

 

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Woman using KakaoTalk

The new KakaoTalk channel lets brands around the world communicate with their customers in South Korea and beyond

STOCKHOLM, Sweden — October 12, 2022 — Sinch AB (publ), a global leader in cloud communications and mobile customer engagement, today announced it is adding the KakaoTalk channel to its Conversation API which allows enterprise businesses to engage in seamless omnichannel interactions with consumers anywhere in the world.

With this latest addition, Sinch is expanding the number of channels enterprises can use to engage with their customers. These include SMS, RCS, WhatsApp, Viber Business, Facebook Messenger, among others – and now KakaoTalk.

Conversation API uses built-in transcoding giving businesses the power of conversation across any supported communication channels and, if required, full control over channel specific features. With the launch of this new channel in Conversation API, brands around the world can now easily communicate with customers on KakaoTalk.

Life takes place on KakaoTalk in South Korea. It has 53.3 million monthly active users among a population of only 51.8 million, and there are many, not just in South Korea, using it. Businesses need to be able to interact with their customers on KakaoTalk, as its high open rates and click-through rates means the app provides an ideal medium for marketing, sales consultations and customer support.

“KakaoTalk is a super-app that is becoming increasingly pervasive in digital life in South Korea – 97% of the population uses it. However, Sinch has seen that many western brands do not use it well. They will often run basic social media and adverts on KakaoTalk, but if a customer asks the brand a question there’s little interactive dialogue on the app itself,” said Jon Campbell, Director of Rich Messaging, Sinch. “Yet with South Korea fast becoming a hot market for global retail and travel brands, Sinch can now offer easy access to KakaoTalk for international brands through our Conversation API. So, with all documents and support in English, any business can communicate 2-way with customers in the region.”

With Sinch’s large portfolio of products and services, any business can instantly engage using any communication channels it needs. The addition of KakaoTalk to Sinch’s Conversation API means instead of businesses trying to decipher Korean documentation or working with a local agency to build integration into the business’ multiple messaging APIs, it can now maintain a single API for all communication channels in one place and with all developer documentation it needs to make this happen in English. With KakaoTalk now added to its Conversation API, Sinch is continuing its goal to be able to reach everyone on the planet on their favorite messaging channel at any time.

For more information on how KakaoTalk can be accessed using Sinch’s Conversation API, see https://go.sinch.com/l/151751/2022-09-15/27ws9r5

About Sinch

Sinch’s leading cloud communications platform lets businesses reach everyone on the planet, in seconds or less, through mobile messaging, email, voice and video. More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Sinch has been profitable and fast-growing since its foundation in 2008. It is headquartered in Stockholm, Sweden, and has local presence in more than 60 countries. Shares are traded at NASDAQ Stockholm: XSTO:SINCH. Visit us at sinch.com

For further information, please contact:

Marcel Kay

PR Director

Marcel.Kay@sinch.com

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Podcast Listener Growth Spurs Multilingual Content by Evergreen Podcasts

One of Evergreen Podcasts’ top 20 shows will be available in four languages in addition to English, including French, Spanish, German, and Portuguese.

Featured Image for Evergreen Podcasts

Featured Image for Evergreen Podcasts

CLEVELAND, Oct. 12, 2022 (GLOBE NEWSWIRE) — Evergreen Podcasts, an Ohio-based podcast production company, is expanding into foreign language-based podcasts. The move is aligned with podcast listener growth, spurring multilingual content (Insider Intelligence, 2022). As a result, the podcast industry is growing a robust portfolio of non-English podcasts, and Evergreen Podcasts is partnering with one of its top shows – The Chad & Cheese Podcast, a popular HR focused-podcast – to launch a series of multilingual content.

The show will soon be available in four languages in addition to English including French, Spanish, German, and Portuguese. The launch in French debuted on Oct. 10 to coincide with the Unleash World 2022, taking place in Paris, France Oct. 12-13, 2022.

“The issues we discuss on the show around recruitment and work are truly global,” said Chad Sowash, co-host of The Chad & Cheese Podcast and a former U.S. Army Infantry Drill Sergeant who began in online recruiting with Online Career Center before Monster.com acquired the company. “So it makes perfect sense that we should start providing our content in a variety of languages.”

Joel Cheesman, a recruiting industry veteran with 25 years of experience, has co-hosted The Chad & Cheese Podcast with Sowash since 2017. Cheesman adds, “The pandemic and the subsequent trend toward a work-from-home world means recruiting and workforce issues have truly gone global. Publishing our podcast in multiple languages to support a more globalized workforce just makes sense.”

The Chad and Cheese Podcast is working with Veritone, Inc., creator of aiWARE, a hyper-expansive enterprise AI platform, which includes a multilingual custom AI voice solution and podcast monetization service combining synthetic voice creation and AI translation service. By leveraging Veritone’s award-winning technology of Veritone Voice, podcast hosts are able to transcribe and translate podcast episodes into the desired language output and apply the host’s multilingual synthetic voice model to localize podcasts and grow ad revenues and audiences. Veritone Voice enables podcast networks to expand into foreign language and international markets in an authentic way while maintaining podcast hosts’ established voice identities.

The Chad and Cheese Podcast centers around talent acquisition issues and is lovingly dubbed in industry circles as “HR’s most dangerous podcast.” The show has netted 230,000 podcast downloads year to date and is listed as one of Evergreen Podcast’s top 20 shows within its growing network.

About Evergreen Podcasts

Evergreen Podcasts is an award-winning production house that brings entertaining, thought-provoking content to people wherever they are. Evergreen produces podcasts that capture modern thinkers, influencers, and personalities. Top thought leaders and breakout brands choose Evergreen to capture inspiring stories through branded content, original shows, and partner podcasts.

Learn more about Evergreen Podcasts and check out the complete lineup of shows.

Contact Information:
Julie Holiday
Marketing Director
jholiday@evergreenpodcasts.com

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Evergreen Podcasts’ Chad and Cheese Expand to International Reach

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Neeyamo Elated to Be Gold Sponsor of UNLEASH World 2022

Neeyamo is elated to announce its presence at the 10th edition of UNLEASH World Conference & Expo from Oct. 12-13, 2022.

Neeyamo Elated to be Gold sponsor of UNLEASH World 2022

Neeyamo Elated to be Gold sponsor of UNLEASH World 2022

PARIS, Oct. 11, 2022 (GLOBE NEWSWIRE) — Neeyamo, a market leader in providing global payroll and EOR solutions, is delighted to announce its presence at the 10th edition of UNLEASH World Conference & Expo. This year’s extravaganza is set to take place at the Paris Convention Centre from Oct. 12-13, 2022.

As a champion of HR excellence and disruption since 2011, UNLEASH World has put the spotlight firmly on the future of work and workforce technology. As a result, the event serves as the perfect melting pot for HR leaders and decision-makers as they highlight disruptive technologies reshaping the future of work. It also allows attendees and industry stalwarts to network with speakers, explore next-gen technologies, and gain actionable business intelligence.

Stop by booth #D924 at UNLEASH World in Paris to learn more about how Neeyamo’s technology-first approach to payroll can transform global payroll operations. Also, discover how organizations can seamlessly onboard international talent and manage their extended workforce using Neeyamo’s Global Work solution.

Samuel Isaac, Senior Vice President – Strategy at Neeyamo, said, “Neeyamo is honored to be the gold sponsor of the 10th edition of UNLEASH World. With EOR redefining the future of work, Neeyamo’s single global engine, powered by its proprietary global payroll tech stack, ensures a seamless employee experience irrespective of the company’s location or headcount. In addition, our presence at the Paris Expo Porte de Versailles allows us to better serve customers by understanding crucial pain points from industry leaders and experts.”

About Neeyamo: 

Neeyamo is a leading technology-enabled global payroll and EOR solutions provider for multinational and micro-multinational corporations worldwide. With an extensive team of professionals serving clients across 190+ countries, Neeyamo leverages its unique service-based model and functionality-rich, next-generation HR & payroll products portfolio to help organizations enable agile and scalable business. To know more, visit www.neeyamo.com.

Contact Information:
Anika Panwar
Head of Corporate Communications
corporate.communications@neeyamo.com
+(91) 9176446649

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Neeyamo is elated to announce its presence at the 10th edition of UNLEASH World Conference & Expo from Oct. 12-13, 2022.

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Philips provides update on its financial performance in Q3 2022

October 12, 2022

Amsterdam, the Netherlands – Royal Philips (NYSE: PHG, AEX: PHIA), a global leader in health technology, today provided an update on its third-quarter 2022 financial results and full-year outlook. The company will report the final results on October 24, 2022.

Group sales and profitability
Philips’ financial performance in the third quarter was largely impacted by continued supply chain challenges that were more significant than anticipated in the quarter, impacting deliveries and customer installations. As a result, sales for the Group are expected to be approximately EUR 4.3 billion with a comparable sales decline of approximately 5%. Philips’ Diagnosis & Treatment businesses are expected to show a low-single-digit comparable sales decline and the Connected Care businesses a mid-teen decline, while the Personal Health businesses are expected to show mid-single-digit comparable sales growth. As a consequence of the lower sales, Group Adjusted EBITA for the quarter is expected to be approximately EUR 210 million or approximately 5% of sales.

On the back of strong 47% comparable order intake growth in the third quarter of last year, Philips’ comparable order intake in the third quarter of 2022 declined approximately 6%. The book-to-bill ratio remained strong at 1.18 and the equipment order book grew further in the quarter.

Goodwill impairment charge
Philips expects to record a EUR 1.3 billion non-cash charge in the third quarter for the impairment of goodwill of its Sleep & Respiratory Care business (Philips Respironics) due to revisions to the financial forecast of this business. The drivers for the revised forecast include current assumptions regarding the estimated impact of the proposed consent decree and changes to the pre-tax discount rate.

Actions to improve performance and resulting charges
Philips is accelerating productivity initiatives and other actions to mitigate the ongoing headwinds, that will be further detailed on October 24, 2022. As a consequence of the earlier announced initiative to enhance productivity in R&D by shifting the focus to fewer and better resourced projects in the innovation pipeline, Philips expects to record a non-cash charge in the third quarter of approximately EUR 165 million.

Outlook
Looking ahead, Philips still expects a better second half of the year, compared to the first half of 2022. However, the company sees prolonged supply chain disruptions and a worsening macro-environment. Consequently, Philips now expects a mid-single-digit comparable sales decline for the fourth quarter of 2022 with a high-single-to-double-digit adjusted EBITA margin range.

Conference call and audio webcast
Philips will host a conference call for investors and analysts from 08:30 – 09:00 am CET today to discuss the third-quarter financial performance update.

Comparable sales exclude the effect of currency movements and acquisitions and divestments (changes in consolidation). Philips believes that comparable sales information enhances understanding of sales performance.
Adjusted EBITA is defined as Income from operations (EBIT) excluding amortization of acquired intangible assets, impairment of goodwill and other intangible assets, restructuring charges, acquisition-related costs and other one-time charges and gains.

For further information, please contact:

Ben Zwirs
Philips Global Press Office
Tel.: +31 6 15213446
E-mail: ben.zwirs@philips.com

Derya Guzel
Philips Investor Relations
Tel.: +31 20 59 77055
E-mail: derya.guzel@philips.com

About Royal Philips
Royal Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people’s health and well-being, and enabling better outcomes across the health continuum – from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Philips generated 2021 sales of EUR 17.2 billion and employs approximately 79,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

Forward-looking statements
This release contains certain forward-looking statements with respect to the financial condition, results of operations and business of Philips and certain of the plans and objectives of Philips with respect to these items. Examples of forward-looking statements include statements made about the strategy, estimates of sales growth, future EBITA, future developments in Philips’ organic business and the completion of acquisitions and divestments. By their nature, these statements involve risk and uncertainty because they relate to future events and circumstances and there are many factors that could cause actual results and developments to differ materially from those expressed or implied by these statements.

This press release contains inside information within the meaning of Article 7(1) of the EU Market Abuse Regulation.

New Study Finds 1 in 2 Children and 2 in 3 Women Worldwide Affected by Micronutrient Deficiencies

Food systems reform is needed to ensure provision of vitamin and minerals globally.

GENEVA, Oct. 11, 2022 (GLOBE NEWSWIRE) — Research published today in Lancet Global Health indicates that 1 in 2 preschool-aged children and 2 in 3 women of reproductive age worldwide are affected by vitamin and mineral deficiencies (often referred to as “hidden hunger”). For decades it was widely believed that 2 billion suffer from this hidden hunger. But these new findings on just women and young children—who make up just one-third of the total population worldwide—suggest the number is far larger once all the school-age children, adolescents, men, and older adults excluded from this analysis due to data gaps are included. The research, “Micronutrient deficiencies among preschool-aged children and women of reproductive age worldwide” was a collaborative project led by the Global Alliance for Improved Nutrition (GAIN), through the USAID Advancing Nutrition project, along with a team of global micronutrient experts, including an Advisory Panel brought together by the Micronutrient Forum. Each step of the analysis was vetted through a formal process and then the paper went through rigorous peer review in a leading global health journal.

Lynnette Neufeld, Director of Food and Nutrition Division at the Food and Agriculture Organization of the United Nations (FAO), said, “Diets that don’t provide the right levels of vitamins and minerals can compromise your immune system, impair your cognition and school performance, decrease your work productivity, and may contribute to risks of non-communicable diseases such as heart problems. This is a widespread problem, impacting individuals, families and communities everywhere in the world, although particularly in lower-income countries.”

Micronutrient deficiencies are highest in lower-income countries because diets often lack a diversity of nutrient-rich foods and tend to rely on a large share of calories from rice, wheat, maize or similar staple foods. In fact, 9 in 10 women in several countries in South Asia and Sub-Saharan Africa are deficient. However, deficiencies are surprisingly high even in high-income countries. In the U.S. and the U.K., for example, between one-third and one-half of women of reproductive age are deficient in one or more micronutrients. In high-income countries, this is likely the result of diets high in processed but micronutrient-poor foods rather than reliance on a single staple as in many lower-income countries.

According to Saskia Osendarp, Executive Director, Micronutrient Forum, “There are very clear solutions. We need to ensure everyone has access to a variety of micronutrient-dense foods, including animal-source foods, dark green leafy vegetables and beans, lentils or peas. Food fortification can help make up the difference when healthy diets are unaffordable or accessible. Health programs can provide supplements to those with extra needs, such as pregnant women and malnourished children.”

It might sound simple, but realizing these solutions is not easy because our food systems are not fit for purpose, and increasingly less so. These issues have existed for a long time—and urgently need to be addressed. The issues are now exacerbated by the long-term impact of climate change, the lasting damage to supply chains caused by the pandemic and the war in Ukraine, and the imminent economic downturn, all coming together to create major challenges.

Many solutions are already available. Accessibility and affordability can be addressed by prioritizing productivity and diversity of a variety of nutritious crops and livestock, developing crops that are more nutritious and drought-resilient (“biofortification”), reducing trade and transportation costs and improving markets. Those in situations of vulnerability often require direct assistance through social protection programmes, such as cash transfers and subsidies for micronutrient-dense foods.

GAIN’s Executive Director Lawrence Haddad concluded, “This new paper is a game changer. Hidden hunger is likely to affect nearly half the people on the planet, not a quarter as we had previously and rather complacently assumed. In particular, our failure to nourish the youngest will undermine public health and haunt us socially, economically, environmentally and politically down the generations. All corners of society, led by governments, need to tackle the burden of hidden hunger, via all the channels available. Personally, these findings throw down the gauntlet to GAIN and to all organisations working for a world without malnutrition. We all have to work together and rise to the challenge.”

This study was made possible by the generous support of the American people through the United States Agency for International Development (USAID). The contents are the responsibility of Global Alliance for Improved Nutrition (GAIN) and JSI Research & Training Institute, Inc. (JSI), and do not necessarily reflect the views of USAID or the United States government.

-ends-

Contact Information:
Edwin Shankar
Media Relations
edwin.shankar@leidar.com

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Spryker research finds almost two thirds of Australian consumers order groceries online, with 10% doing most or all of their food shopping via the internet

Almost one in five Australians set to do most or all of their grocery shopping online within two years

Spryker’s Australia Online Grocery Report 2022

Spryker research finds almost two thirds of Australian consumers order groceries online, with 10% doing most or all of their food shopping via the internet

MELBOURNE, Australia, Oct. 11, 2022 (GLOBE NEWSWIRE) — Spryker, the leading platform for Enterprise Marketplaces, Thing Commerce, and Unified Commerce, has today launched its Australian Online Grocery Report 2022. The research of 2,500 Australian consumers finds almost half – 48% – of Australians buy least some of their groceries online, with 10% now ordering most or all of their groceries via the internet. In total, 23% of Australian household food budgets is now spent ordering online. The research, conducted by Spryker in partnership with market research firm Appinio, surveyed consumers from across Australia on their experiences and opinions of grocery shopping.

With the Australian grocery market currently valued at $125bn, there is substantial opportunity for retailers offering services in online grocery shopping. In fact, almost one in five respondents (18%) said they see themselves buying most or all of their groceries online within two years. Currently, shoppers in the 25-44 age group are most likely to order online and spend the highest percentage of their grocery budget online compared to other age groups. However, those in older age groups (45-65) match the younger groups in terms of the total amount spent online – despite this being a lower overall percentage of their grocery budgets. Respondents in the 55-65 age bracket were most likely to cite the desire to avoid crowded supermarkets and thus minimize the risk of contracting Coronavirus as a motivation for shopping online.

A “pleasant” in-store experience
Despite the market expanding, online retailers face one key hurdle – 75% of respondents’ grocery budgets are being spent offline and 88% of shoppers see in-store supermarket shopping as something pleasant. This is significantly more positive than US sentiment. An equivalent Spryker survey on American online groceries from December 2021 found only 55% of US shoppers thought in-store shopping was a pleasant experience. Even in the mature online grocery market of Germany, 73% of shoppers said they found shopping in-store pleasant according to Spryker’s German survey from July 2022.

“Our latest research has shown that Australian shoppers are most focused on lower costs and better product selection when it comes to buying online. Given that the in-store shopping experience is a positive one for the majority of shoppers, tempting them to buy more groceries online will pose a challenge for many retailers. But it’s also a huge opportunity,” commented Boris Lokschin, Co-Founder and CEO at Spryker. “Retailers that are working with composable commerce solutions will be best prepared to grab market share in this sophisticated and dynamic grocery market. Their focus must be on delivering a seamless online shopping experience that exceeds consumers’ expectations, and with a best-of-breed approach, retailers can have the flexibility to adjust to changing customer needs. Whether offering wider product choices, flexible delivery and collection options, or uniting with on-demand delivery partners, the Australian online grocery market has significant growth potential for organizations willing to provide a top digital commerce experience.”

The online winners and offline losers
Looking at who misses out when shoppers made more online purchases, 22% of respondents reported heavy cuts to their spending in health food stores, while a further 15% reduced spending at local farm shops and open-air markets. Surprisingly, only 4% reported spending less at supermarkets. Drilling into this, the duopoly between Coles and Woolworths, both of whom have significantly invested in their unified commerce experiences – enabling them to offer flexible in-store, online, curb-side pick-up and home delivery easily – accounts for the minimal reduction in spending at supermarkets over any channel.

Meanwhile, 10% of shoppers also said they bought markedly less at discount retailers. Therefore, an opportunity exists for these discount retailers, with 87% of respondents saying they would do more food shopping online if prices were lower. Given that only 4.4% of the Australian population lives more than 20 minutes from a supermarket, lower pricing could help to grow online buying for discount retailers and tempt people away from supermarkets within their 20-minute radius. Beyond price, consumers can potentially be lured away from mainstream supermarkets by a wide range of service factors including easier user interfaces (75% likely or very likely), wider product ranges (77%), better availability nearby (78%), and faster delivery (76%).

Another category that could benefit from improved digital commerce experiences are local retailers. Many consumers would like to see their local suppliers offering online options: a full 40% want to order from local markets and farmers online. In addition, 25% of respondents think that organic shops should be online. When asked which specific provider they would like to see online, 12% of respondents mentioned Perth-located Farmer Jack’s, making this Western-Australia-based provider of regional, local, and organic food the fifth-most frequent answer given – a strong showing, particularly given that only 11% of Australians live in the state.

Amazon unable to stand out 
Despite Amazon’s significant investment in the online grocery market – both globally and in Australia, only 42% of Australian consumers cited Amazon when given a list of online food delivery operators and asked which ones they recognized. Meanwhile, 84% of survey respondents recognized Uber Eats, and 77% recognized Menulog; Doordash followed in third place with 75% brand recognition, with Deliveroo fifth at 66%. Looking beyond just recognition, 62% of respondents said they use Uber Eats (24% regularly) and 31% are Deliveroo customers (8% regularly) highlighting how well established those two brands have become in Australia.

The full Australian Online Grocery Report 2022 is available https://www.efoodinsights.com/australia-online-grocery-report/

Methodology
The Australian Online Grocery Report 2022 is based on a study run by Appinio and digital commerce platform provider Spryker in mid-2022. Appinio asked 2,500 respondents a range of detailed questions about their experiences of online grocery shopping to date and their opinions regarding it. The result is the largest and most detailed set of data currently available about online food shopping habits in Australia. Survey participants were between 16 and 65 years of age (average age: 39.5) and lived in Australia at the time at which they took part; 21.6% lived in towns or areas with fewer than 50,000 inhabitants, while 25.7% were in towns with a population of up to 250,000. 13.5% of respondents resided in smaller cities (250,000 to 750,000), with 39.2% in the country’s five largest conurbations Sydney, Melbourne, Perth, Brisbane, and Adelaide.

About Appinio
Hamburg-based Appinio is the global market research platform which enables companies to source thousands of opinions from specific target audiences worldwide – in just a few minutes. For the first time, everyone can validate decisions and ideas in real-time with representative results from consumers. As the fastest solution for market research, Appinio delivers feedback from 90+ markets. More than 1000 companies from all industries use Appinio’s comprehensive platform to become more agile and customer-centric. Customers include VW, Unilever, Netflix, Gorillas, Bertelsmann, Warner Brothers, Samsung, Jägermeister, Red Bull and About You as well as all major agencies and management consultancies. Appinio has received several awards, including the Top European Business Startup at the Pioneers Festival, the Best of Mobile and the Best of Hamburg Award. Jonathan Kurfess, Founder and CEO of Appinio, belongs to Forbes 30 under 30 in Europe 2020.

About Spryker
Spryker is the leading composable commerce platform for enterprises with sophisticated business models to enable growth, innovation, and differentiation. Designed specifically for sophisticated transactional business, Spryker’s easy-to-use, headless, API-first model offers a best-of-breed approach that provides businesses the flexibility to adapt, scale, and quickly go to market while facilitating faster time-to-value throughout their digital transformation journey. As a global platform leader for B2B and B2C Enterprise Marketplaces, Thing Commerce, and Unified Commerce, Spryker has empowered 150+ global enterprise customers worldwide and is trusted by brands such as ALDI, Siemens, Hilti, and Ricoh. Spryker was recognized by Gartner® as a Visionary in the 2022 Magic Quadrant™ for Digital Commerce and was also ranked as a Strong Performer in The Forrester Wave™: B2B Commerce Solutions, Q2 2022. Spryker is a privately held technology company headquartered in Berlin and New York. Find out more at https://spryker.com

Contact details:
press@spryker.com

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